Cookie Policy

1. Introduction

This Cookie Policy explains how Sarabyte Digital Solution ("we," "our," or "us") uses cookies and similar technologies when you visit our HeyGrats platform and related services (the "Service"). This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to use our Service, you consent to our use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferences and login status, which can make your next visit easier and the site more useful to you.

Similar technologies include web beacons, pixels, local storage, and other tracking technologies that serve similar functions to cookies.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the Service to function properly and cannot be disabled. They include:

• Authentication cookies: Keep you logged in to your account
• Security cookies: Protect against fraud and security threats
• Session cookies: Remember your actions during a browsing session
• Load balancing cookies: Distribute traffic across our servers

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting anonymous information:

• Google Analytics: Tracks website usage and performance
• Error tracking: Helps us identify and fix technical issues
• Performance monitoring: Measures page load times and responsiveness
• Usage statistics: Understands which features are most popular

3.3 Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Language preferences: Remember your chosen language
• Theme settings: Save your dark/light mode preference
• Display preferences: Remember your layout and view settings
• Form data: Save information you've entered in forms

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

• Social media pixels: Track interactions with social media content
• Advertising networks: Deliver targeted advertisements
• Conversion tracking: Measure the effectiveness of marketing campaigns
• Retargeting cookies: Show relevant ads on other websites

3.5 Third-Party Cookies

Some cookies are set by third-party services we use, including payment processors, analytics providers, and social media platforms. These cookies are governed by the respective third parties' privacy policies.

4. Purpose of Each Cookie Type

5. Cookie Management Options

5.1 Cookie Consent Banner

When you first visit our Service, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences
• Learn more about our cookie practices

5.2 Cookie Preference Center

You can manage your cookie preferences at any time through our Cookie Preference Center, accessible from:

• The footer of our website
• Your account settings page
• The privacy settings menu

5.3 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

5.4 Third-Party Opt-Outs

For third-party cookies, you can opt out directly with the providers:

• Google Analytics: Google Analytics Opt-out
• Advertising networks: Digital Advertising Alliance
• Social media: Check the privacy settings of respective platforms

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience with our Service:

• Essential cookies: Cannot be disabled; Service may not function properly
• Functional cookies: You may need to re-enter preferences each visit
• Analytics cookies: We cannot improve the Service based on usage data
• Marketing cookies: You may see less relevant advertisements

7. Mobile Applications

Our mobile applications may use similar technologies to cookies, including:

• Local storage and databases
• Device identifiers
• SDK-based tracking
• Push notification tokens

You can manage these through your device settings and app permissions.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

10. Additional Resources

For more information about cookies and online privacy:

• All About Cookies
• ICO Cookie Guidance
• Cookiepedia